Frappe Technologies

India

Shri Bhagwati Machines Pvt Ltd.
India’s Leading Industrial Machinery Manufacturer Scales Operations with ERPNext

About

Shri Bhagwati Machines Pvt Ltd.
Established in 1995, Shri Bhagwati Machines Pvt. Ltd. (SBMPL) is a globally recognized Indian manufacturer of granite and marble processing machines, cranes, fiber laser cutters, CNC machines, and urban infrastructure solutions. With 5,000+ successful installations, a global presence in 10+ countries, and a team of 1,000+ professionals, SBMPL has grown into a high-tech leader in the industrial machinery space. Known for innovation, modular machine architecture, and strong research capabilities, SBMPL is trusted by industrial giants across India.

Apps implemented

ERPNext
Frappe HR
Insights
Helpdesk
CRM
Drive

Industry

Manufacturing

Help people to use our tools

We believe our tools like ERPNext can help organizations reduce waste and complexity. Frappe + ERPNext has the potential to be a “full stack” replacement for not only ERP (SAP/Oracle) but also the entire enterprise stack (Java/.NET). With this scope, we should help organizations by providing products and services to help them manage their technology platforms.

Why ERPNext over SAP B1 / Oracle

100% FOSS

Customizable

Future-ready

Challenges

Prior to ERPNext, SBMPL faced major operational inefficiencies due to scattered processes across Microsoft Dynamics, Tally, spreadsheets, and multiple third-party tools. The management lacked visibility into key performance metrics—especially around inventory, sales, manufacturing progress, and service support. Their growing footprint made it increasingly difficult to manage 5,000+ installations, 100+ types of machinery, and custom service contracts. Coordination between the sales, production, finance, and after-sales teams often led to delays, missed service follow-ups, and duplicate efforts.

Benefits

With ERPNext, SBMPL was able to unify its end-to-end operations. All core departments—sales, purchase, inventory, manufacturing, accounting, and HR—were brought into a single, centralized platform. Sales & CRM modules now track leads to orders, automating machine quotations and linking them to production and delivery. Manufacturing and stock modules enabled precise Bill of Material (BOM) tracking, batch-wise production planning, and live updates from the shop floor. After-sales service (via a custom AMC + Warranty module) allowed automated scheduling and ticketing, enhancing customer satisfaction. Finance teams gained real-time visibility into receivables, payables, and multi-branch accounting.

Impact

Successful on-time ERPNext go-live

Increased sales order to cash

Increased inventory turnover

40% reduction in operational bottlenecks and manual coordination 100% traceability from inquiry to machine dispatch and service Increased manufacturing productivity by 25%, with accurate tracking of production timelines Faster month-end closures, cutting down reconciliation time by over 50%
With ERPNext and Eternal’s expertise, we’ve brought structure and visibility to every part of our operation—from inquiry to installation to service. It’s the core of our digital transformation.
Kartik Yadav

 · 

MIS Manager

Share your story with the world

Inspire people by sharing how Frappe has positively impacted your business.

Submit a story

Share your story with the world

Inspire people by sharing how Frappe has positively impacted your business.

Submit a story

Share your story with the world

Inspire people by sharing how Frappe has positively impacted your business.

Submit a story